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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?

A) Customer story
B) Leadership Ask Me Anything (AMA) Session
C) Videos
D) Documentation
E) Live training

2. You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?

A) Org Admins and Org Owners only
B) Workspace Admins and Workspace Owners only
C) Everyone, including guests
D) Everyone, except guests

3. You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A) Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.
B) Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.
C) With Slack we will build deeper connections by using a single global collaboration platform.
D) Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.

4. Your client is scheduling a Slack launch and they would like to set up user groups for all of their admins.
How should you advise they proceed?

A) In Org Settings, set up a policy and select create a user group for all owners.
B) In Workspace Settings, select the Permissions tab for each workspace and add a user group with all admins and owners.
C) In Workspace Settings, select the Permissions tab and create a user group by adding all admins.
D) In Org Policies, select the Permissions tab and add a policy and create a user group for all admins.

5. You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

A) SCIM analytics dashboard
B) Member analytics dashboard
C) Slack's analytics Web APIs
D) Org-level analytics dashboard

Solutions: