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Salesforce Education-Cloud-Consultant Exam Syllabus Topics:
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NEW QUESTION 65
What is the correct order of operations to ensure customer success in an Education Cloud implementation?
- A. Document Current State, Conduct: Discovery Workshops, Write Test Scripts & Plans, Build Solution & Test, Generate Solution Design, Deploy.
- B. Conduct Discovery Workshops, Document Current State, Write Test Scripts Plans, Generate Solution Design, Build Solution & Test, Deploy
- C. Document Current State, Conduct Discovery Workshops, Generate Solution Design, Write Test Scripts
& Plans, Build Solution & Test, Deploy. - D. Conduct Discovery Workshops, Document Current State, Generate Solution Design, Write Test Scripts
& Plans, Build Solution & Test, Deploy,
Answer: D
NEW QUESTION 66
The Dean of the Business school has a dashboard that display the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors.
Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
- B. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- C. Set View Dashboard As to the dean and share it with program directors.
- D. Set View Dashboard As to the dashboard viewer and share it with program directors.
Answer: C
NEW QUESTION 67
A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?
- A. Use Education Cloud to replicate the current systems and processes.
- B. Implement Pardot Lead Scoring to find well qualified students.
- C. Implement Marketing Cloud to manage recruitment campaigns.
- D. Leverage Advisor Link to advise them on the application yield.
Answer: A
NEW QUESTION 68
The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?
- A. Elevate and Giving Pages
- B. Event Monitoring
- C. App on the AppExchange
- D. Gift Entry Manager
Answer: C
NEW QUESTION 69
Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have manage.
They want to send mass emails to
constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.
Which solution should consultant recommend?
- A. Pardot
- B. foundationConnect
- C. Marketing Cloud
- D. Salesforce Inbox
Answer: C
NEW QUESTION 70
What should a consultant recommend to a university that wants a successful Data Governance committee?
- A. Refer committee members to Trailhead.
- B. Create a Center of Excellence queue.
- C. Use RACI matrix to define member roles.
- D. Set up a Salesforce Adoption Dashboard.
Answer: B
NEW QUESTION 71
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?
- A. Standard Account
- B. Person Account
- C. Administrative Account
- D. Household Account
Answer: C
NEW QUESTION 72
The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors.
Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
- B. SetView Dashboard As to the dashboard viewer and share it with program directors.
- C. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- D. Set View Dashboard As to the Dean and share it with program directors.
Answer: C
NEW QUESTION 73
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?
- A. Household Account
- B. Standard Account
- C. Administrative Account
- D. Person Account
Answer: A
NEW QUESTION 74
A law school wants a recruitment and admissions system with a multichannel marketing tool, Admission officers want an application portal they can brand. Marketers want an integrated social listening tool.
Which solution set should the consultant recommend?
- A. Education Cloud, MuleSoft, Anypoint Platform, Pardot
- B. Education Cloud, Experience Cloud, Marketing Cloud
- C. Education Cloud, Nonprofit Cloud, Marketing Cloud
- D. Education Cloud, Elevate, Experience Cloud
Answer: B
NEW QUESTION 75
Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?
- A. Two-factor Authentication
- B. Social Sign-On
- C. Named Credentials
- D. Single Sign-On
Answer: D
NEW QUESTION 76
A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing.
Which item should be excluded from the testing scope?
- A. Data load simulation
- B. User experience in production
- C. Large data volumes
- D. Average versus peak performance
Answer: B
NEW QUESTION 77
A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in their existing Salesforce environment.
What are two considerations the consultant should discuss with the institution?
Choose 2 answers
- A. Person Accounts can only be merged with Administrative Accounts.
- B. A support ticket is required to disable Person Accounts.
- C. Person Accounts are unsupported in EDA.
- D. Use EDA record types for student contacts and lead management.
Answer: C,D
NEW QUESTION 78
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicate a student's major?
- A. Relationship
- B. Education History
- C. Program Enrollment
- D. Program Plan Requirement
Answer: C
NEW QUESTION 79
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?
- A. Email Studio
- B. Interaction Studio
- C. Social Studio
- D. Advertising Studio
Answer: C
NEW QUESTION 80
A consultant is working on an Advisor Link implementation for the undergraduate Advising departments.
Advisors must be able to view a student's classes, track milestones, set student meetings, and integrate meetings with their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.
Which function may require a third-party app?
- A. Success Plans
- B. Degree visualization
- C. Appointment scheduling
- D. Calendar syncing
Answer: B
NEW QUESTION 81
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