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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Agent, supervisor, and reporting features - Customer engagement design principles |
| Topic 2: Implementation & Migration Planning | 5% | - Migration approaches and risk mitigation - Deployment strategies and rollout planning - Post-deployment validation and support |
| Topic 3: Networking and Infrastructure Design | 20% | - LAN/WAN design and considerations - VoIP and unified communications network design - QoS planning and bandwidth requirements - Security, survivability, and redundancy |
| Topic 4: Avaya Midsize Solution Portfolio | 20% | - Licensing models and options - Deployment models: on-premise, hybrid, cloud - Scalability and resiliency options - IP Office platform architecture and features |
| Topic 5: Solution Sizing and Bill of Materials | 15% | - Licensing requirements and calculation - Complete bill of materials preparation - System sizing and capacity planning - Hardware and software component selection |
| Topic 6: Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Analyze user and site communication needs - Determine collaboration and mobility requirements |
| Topic 7: Unified Communications & Collaboration Design | 15% | - Conferencing and collaboration applications - Mobility and remote worker solutions - Integration with third-party systems - Voicemail and unified messaging design |
1. Siehe Szenario: IT-FAC.
Sie schlagen dem Kunden vor, auf SIP-Trunks zu migrieren und einen Session Border Controller for Enterprise (SBCE) zu installieren. Ein anderer Vertriebsingenieur fragt Sie, warum das Beenden von SIP-Amtsleitungen direkt in IP Office und die Verwendung der integrierten Firewall keine bewährte Methode ist.
Was ist der Grund für die Verwendung des SBCE zur Terminierung von SIP-Trunks?
A) Es bietet Remote-Worker-Funktionalität ohne VPN für 1600 Endpunkte.
B) Es stoppt Angriffe und Hacks, bevor es in das private Netzwerk eindringt.
C) Ermöglicht die Registrierung und Authentifizierung im Kern des Netzwerks.
D) Es bietet NAT-Traversal, das mit direkter Terminierung nicht verfügbar ist.
2. Welche Aussage zu den verschiedenen Ebenen und den File-Sharing-Funktionen von Avaya Spaces-Benutzern trifft zu?
A) Alle Benutzerebenen können Dateien freigeben.
B) Nur Benutzer auf Eigentümer-/Administratorebene können Dateien freigeben.
C) Nur Benutzer auf Mitgliedsebene und höher können Dateien freigeben.
D) Dateifreigabe ist keine Funktion in Avaya Spaces.
3. Siehe Szenario: IT-FAC.
Sie beabsichtigen, IT-FAC zu empfehlen, die Geopräsenzfunktion zu verwenden, um den Überblick über das Sicherheits- und Wartungspersonal zu behalten.
Welche Anwendung und Bereitstellungsoption bietet diese Funktionalität?
A) one-X Mobile Preferred mit iOS- oder Android-Smartphones
B) Avaya Communicator mit iOS- oder Android-Smartphones
C) Scopia Mobile mit iOS- oder Android-Smartphones
D) one-X Mobile Preferred mit Windows-Smartphones
4. Welche Aussage zur E-Mail-Adresse für Basic-Benutzer trifft für ein Avaya Spaces Basic-Konto zu?
A) Jede E-Mail-Adresse funktioniert für Benutzer der Stufe Basic.
B) Der E-Mail-Domänenname muss mit dem Firmendomänennamen übereinstimmen.
C) Für Benutzer der Stufe Basic ist keine E-Mail-Adresse erforderlich.
D) Die E-Mail-Adresse für Benutzer der Stufe Basic muss nicht eindeutig sein.
5. Welche Funktion wird für Avaya Equinox Meetings Online zusätzlich zu den Kapazitätsunterschieden nur in Pro VMR angeboten?
A) Videoraumsysteme als Teilnehmer
B) Webbrowser-Konnektivität
C) Aufnahme und Wiedergabe
D) Live-Übertragung für 750 Zuschauer
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |
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