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| Section | Objectives |
|---|---|
| Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Solution Sizing and Bill of Materials | - Solution Configuration
|
| Networking and Infrastructure Design | - Infrastructure Requirements
|
| Unified Communications and Collaboration Design | - UC Applications
|
| Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Implementation and Migration Planning | - Deployment Strategy
|
1. Ihr Kunde möchte WIFI-Konnektivität.
Was ist das kostengünstigste Avaya DC-IP-Telefonmodell, das WIFI-Konnektivität unterstützt?
A) J179
B) J169
C) J129
D) J139
2. Siehe Ausstellung.
Wie leitet Avaya Contact Center Select (ACCS) Kontakte basierend auf der Geschäftslogik an unterstützte Endpunkte weiter?
A) Durch IP Office, kontrolliert durch CCT und verankert in IP Office: A-6-1-7
B) Über IP Office, gesteuert durch CCMS und verankert im Medienserver: A-6-2-5
C) Über IP Office, gesteuert durch CCMS und direkt an das Telefongerät weitergeleitet: A-6-2-B
D) An IP Office und verankert in IP Office: A-6
3. Die IT-Mitarbeiter eines Unternehmens arbeiten oft von entfernten Standorten aus.
Was ist erforderlich, damit sie die Avaya IP Office-Plattform remote verwalten können?
A) VPN-Zugriff auf das Unternehmensnetzwerk und einen IP Office System Monitor
B) VPN-Zugriff und das Systemstatus-Tool
C) Der Avaya Secure Access Link (SAL)
D) VPN-Zugriff auf das Firmennetzwerk und einen Webbrowser
4. Sie haben sich entschieden, für Ihren Kunden eine IP Office Server Edition zu konfigurieren.
Welche Arten der internen Zusammenarbeit stehen den Hauptbenutzern zur Verfügung, wenn Sie nur den primären Server verwenden?
A) Audiozusammenarbeit plus Mehrpunkt-Videoanrufe und Webzusammenarbeit, die Webzusammenarbeitslizenzen und Videolizenzen erfordert
B) Audio-Collaboration plus Mehrpunkt-Videoanrufe und Web-Collaboration, für die Web-Collaboration-Lizenzen erforderlich sind
C) Audiozusammenarbeit plus Punkt-zu-Punkt-Videoanrufe und Webzusammenarbeit, für die Webzusammenarbeitslizenzen und Videolizenzen erforderlich sind
D) Audio-Collaboration plus Punkt-zu-Punkt-Videoanrufe und Web-Collaboration, für die Web-Collaboration-Lizenzen erforderlich sind
5. Welche Aussage darüber, was Benutzer tun können, trifft auf Avaya Spaces zu?
A) Alle Benutzerebenen können Text-Chats und Videoanrufe durchführen.
B) Nur Benutzer auf Eigentümer-/Administratorebene können Videoanrufe tätigen.
C) Benutzer auf Gastebene können nur mit anderen Benutzern chatten.
D) Nur Benutzer auf Mitgliedsebene und höher können Videoanrufe tätigen.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |
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