Exam MS-740: Troubleshooting Microsoft Teams (beta)

Candidates for this exam are support engineers responsible for supporting Microsoft Teams environments, troubleshooting deployments, tuning performance, collecting and analyzing telemetry and log data, and managing Teams environments.

Candidates should have significant exposure to unified communications and hands-on experience with Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring.

Part of the requirements for: Microsoft 365 Certified: Teams Support Engineer Associate

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Troubleshooting Microsoft Teams Exam Certification Details:

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Microsoft MS-740 Exam Syllabus Topics:

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-740

Skills measured

• Troubleshoot issues with files (15-20%)
• Troubleshoot teams and channels (10-15%)
• Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
• Troubleshoot federation issues (10-15%)
• Troubleshoot issues signing into Microsoft Teams (15-20%)
• Troubleshoot Microsoft Teams voice issues (15-20%)