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HP Selling HP BSM Solutions Sample Questions:

1. Which HP value statement will resonate with the persona involved in Network Management?

A) Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
B) Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
C) Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
D) Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.

2. Which capabilities of the BSM Network Management solution help customers achieve their goals? (Select two.)

A) cross-domain event tracking and management capability
B) real user monitoring
C) consolidation of multiple tools to reduce cost
D) faster problem resolution, freeing up resources for other priority projects
E) business process testing and reporting

3. Which key customer persona is most likely associated with and involved in Systems Management?

A) Senior Project Manager
B) Director of Human Resources
C) Operations Manager
D) Quality Assurance Director

4. Which key value statements are used in support of the CIO persona discussions that promote the value of employing the BSM solution in their IT environment? (Select two)

A) HP BSM does not integrate with third-party monitoring products; however, it does provide alternative monitoring solutions to replace those applications and create new event-based monitoring scripts.
B) HP BSM uses the SiteScope product to monitor internal and remote network devices while providing agentless monitoring support.
C) HP BSM combines application, system, and network solutions to deliver a comprehensive view of IT business services.
D) HP BSM maintains an industry proven practice to create a semi-automated process supporting its limited cross-domain functionality and predictive analytics reporting.
E) HP BSM includes tools to prevent, manage, optimize, integrate, and automate the IT environment to reduce operating costs, improve service levels, and innovate with less risk.

5. What is the most correct value proposition for HP Software's BSM Solution?

A) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of network performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.
C) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
D) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

Solutions: