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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks wants to create a loyalty program to deepen the engagement of its customers.
When evaluating ideas for this program, which criteria should strategy designers use?

A) Desirability, viability, and feasibility
B) Competitive advantage, impact, and own ability
C) Novelty, privacy, and

2. A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.
What value should the architect get by engaging in this workshop?

A) A journey map will allow the developers to start building.
B) A journey map allows for the creation of a solution architecture diagram.
C) A journey mapping exercise will provide ail of their technical requirements.

3. Cloud Kicks (CK) wants to drive more business, brand loyalty, and product awareness at its retail partner stores. CK would like to have the ability to effectively run promotions and optimize in-store visits.
Which Salesforce product should be recommended for this business need?

A) Loyalty Cloud
B) Marketing Cloud
C) Consumer Goods Cloud

4. A consumer healthcare startup wants to collect data on patients' symptoms over time, and plans to research how to monetize this data.
How should a strategy designer counsel leadership in consideration of ethical implications for both the company and its patients?

A) Facilitate a Consequence Scanning workshop before proceeding with any further investment.
B) Perform user research with patients to understand their level of comfort of data being shared for
C) Research similar healthcare organizations about how they are monetizing patient data

5. A design team is following the design thinking process to create a vision for their new loyalty program. While design thinking is an iterative process, there are phases that follow a general order.
Which phase encompasses creating Jobs To Be Done?

A) Deploy
B) Define
C) Prototype

Solutions: