Get Ready with MB-240 Exam Dumps (2023)
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Right Candidates for MB-240
The candidates who want to take MB-240 test know how to implement processes related to field service and they can design them together with external and internal teams. Also, they know how to configure the Field Service application administration areas and have the necessary experience to deploy solutions related to Connected Field Service. Another piece of recommended expertise that the candidates for this test should have focuses on the implementation of additional customizations according to the business requirements. To add more, previous knowledge of configuring and customizing Field Service application components is much appreciated. Also, applicants should be familiar with Field Service resources, incidents, inventory integration, resource scheduling, field service user roles, and Field Service Mobile application configuration.
Microsoft MB-240: Career Path
The candidates who successfully complete the prerequisite exams for the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification can take up the job roles of a Microsoft Dynamics 365 Field Service Consultant, a Microsoft Dynamics 365 Developer, a Dynamics 365 Capability Lead, and a Functional Analyst – Finance. They can also work as a Dynamics 365 Project Manager, a Solution Engineer, a Solution Architect, or a Technical Consultant. The average salary for these positions is $60,000 per annum.
NEW QUESTION 21
Service technicians perform groups of related activities. You need to provide a total estimated duration for the group of activities so that they can be scheduled as one assignment.
Which set of entities should you use?
- A. case and activities
- B. work order and activities
- C. case and service tasks
- D. work order and service tasks
Answer: D
NEW QUESTION 22
DRAG DROP
Your company has a requirement to use the out-of-the-box Resource types to categorize Active Bookable Resource types. The company wants to ensure easy Dynamics 365 upgrades as needed.
You need to ensure that you only use the appropriate Resource types.
Which types are available for your use? To answer, drag each description on the left to the appropriate column on the right. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer:
Explanation:
Section: Configure field service applications
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-bookable-resources
NEW QUESTION 23
You work for a recycling company that provides customers with large compactor units to collect theirrecyclable materials. The compactor units are comprised of two separate components: a container to collectthe recyclable materials and a separate component that compacts the recyclable materials to make themeasier to transport.
These containers are expensive, and the components tend to break down frequently, requiring ongoingmaintenance and repairs.
You need to easily track the containers that your company has at each clientlocation and maintain a servicehistory for each of the sub-components.
- A. Configure the customer inventory records individually, in order to maintain the service history at the parentcomponent level.
- B. Configure the customer asset records hierarchically, and maintain service history at the sub-componentlevel.
- C. Configure the customer asset records hierarchically, and maintain servicehistory at the service accountlevel.
- D. Configure the customer inventory records in a hierarchy, and maintain service history at the subcomponent level.
Answer: B
NEW QUESTION 24
You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.
You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.
You need to find the issue and resolve it.
Which action should you choose?
- A. Create the IoT Connected Device connection role to link devices to customer assets.
- B. Register the device in Dynamics 365 Connected Field Service.
- C. Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.
- D. Configure the Create CFS alerts from IoT Central within Microsoft Flow.
Answer: D
Explanation:
Section: Configure field service applications
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-alerts
NEW QUESTION 25
You are onsite, working on a customer's factory floor. You need to return tomorrow and replace a belt on the conveyor. You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock and create an inventory transfer record.
What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.
- A. Select the From warehouse location, then select the To warehouse location.
- B. Enter the part number from the drop down, then click to transfer.
- C. Select the source warehouse, then select the destination warehouse.
- D. Enter the quantity to transfer, then click transfer.
Answer: C,D
Explanation:
Section: Manage inventory and purchasing
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-inventory-transfer
NEW QUESTION 26
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers.
Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow, including the services offered by the new service company.
You need to configure Dynamics 365 CE for Field Services to ensure that all of the necessary status values are configured correctly to track your company's unique business process.
Which action must you perform?
- A. Create the necessary sub-status values.
- B. Edit the existing system status field values.
- C. Create the necessary service task values.
- D. Create the necessary system status values.
Answer: A
Explanation:
Section: Configure field service applications
Explanation
NEW QUESTION 27
The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.
Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.
- A. Field Service-Dispatcher
- B. Field Service-Mobile User
- C. Field Service-App Access and Field Service -Resource
- D. Field Service-User
Answer: A,C
Explanation:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/view-user-accounts- security-roles#field-service-roles
NEW QUESTION 28
You are Dynamics 365 for Field Service Development Manager.
You need to enable customization development for multiple developers, via the Woodford solution, where customizations can be combined together to complete the development requirements.
What should you create in order to enable this capability?
- A. Create a Dynamics 365 solution for each developer, which publishes changes to the Woodford solution.
- B. Create a project for each developer, which publishes changes to a master project.
- C. Create a project for each developer, using security roles to identify what customizations are available for modification.
- D. Create a project for each developer, each within its own Woodford solution.
Answer: B
Explanation:
Section: Manage field service mobility
NEW QUESTION 29
You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.
You notice the Schedule Assistant always sets the Default Radius to 25 KM.
You need to have the schedule assistant Default Radius set to 50 Miles.
Which two options should you choose? Each correct answer presents a complete solution.
- A. Set the Default Radius Unit to Miles under Scheduling Parameters.
- B. Set the Default Radius Value to 50 under Scheduling Parameters.
- C. Set the Default Radius Value to 50 under Field Service Settings, Work Order/ Booking section.
- D. Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.
Answer: A,B
NEW QUESTION 30
You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.
You notice the Schedule Assistant always sets the Default Radius to 25 KM.You need to have the schedule assistant Default Radius set to 50 Miles.
Which two options should you choose? Each correct answer presents a complete solution.
- A. Set the Default Radius Unit to Miles under Scheduling Parameters.
- B. Set the Default Radius Value to 50 under Scheduling Parameters.
- C. Set the Default Radius Value to 50 under Field Service Settings, Work Order/ Booking section.
- D. Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.
Answer: A,B
NEW QUESTION 31
You implement the Resco Field Service mobile application for an organization. You need to add sales features and functionality.
Which two actions should you perform? Each correct answer presents part of the solution.
- A. Register the added entities Resco Woodford application prior to extending the Resco application.
- B. Implement the standard Microsoft Dynamics 365 mobile application instead of the Resco application.
- C. Purchase the required licenses to extend usage of the Resco application beyond field service entities.
- D. Extend the Resco application to include leads, opportunities, and other entities needed for sales.
Answer: A,D
NEW QUESTION 32
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
Section: Manage field service mobility
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/install-field-service#download-the-field-service-mobile-app-on-a-phone-or- tablet
NEW QUESTION 33
You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
Technicians report that they are not seeing their Bookings in the FSM app.
You need to investigate why they cannot see their bookings.
What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.
- A. Check Drip Scheduling setting on the Bookable Resource.
- B. Check sync filter on Bookable Resource Booking View.
- C. Check if sync filter on Bookable Resource entity is too restrictive for offline mode.
- D. Check that FSM app is synching to server.
- E. Check if sync filter on Bookable Resource Booking entity is too restrictive for offline mode.
Answer: A,C,E
Explanation:
Section: Manage field service mobility
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/mobile-faq-bookings-not-showing
NEW QUESTION 34
You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule.
One of your schedulers indicates two of their resources are not getting work orders assigned.
You need to determine Auto Geo Code Addresses to Yes in Field Servic rk orders through RSO.
Which three options should you choose? Each correct answer presents a complete solution.
- A. Scheduling Method is not set to Optimize.
- B. Work Hours is not properly configured for days being optimized.
- C. Optimize Schedule field is not set to Yes.
- D. The Work Location field is not set to Onsite.
- E. Start Location and End Location fields are not the same.
Answer: B,C,E
Explanation:
Explanation
https://docs.microsoft.com/en-us/dynamics365/field-service/rso-faq
NEW QUESTION 35
You are a Dynamics 365 for Field Service Dispatcher.
You need to use the schedule board to find resources for a work order. The work order can be completed by any resource who has the correct piece of equipment and who is available at 9:00 A.M during a selected week.
Which four steps must you take, in sequence, to successfully implement this capability within the schedule board? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION 36
As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.
Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.
You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.
Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?
- A. Booking Rules
- B. Incident Type
- C. Work Order Types
- D. Resources
Answer: B
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure- incident-types
NEW QUESTION 37
Drag and Drop Question
You are a Dynamics 365 for Field Service Administrator.
You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident.
Which seven actions should you perform in sequence to add these services? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure- incident-types
NEW QUESTION 38
You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series ofquarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer presents acomplete solution.
- A. Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.
- B. Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price List.
- C. Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.
- D. Create Invoice Setup for site visits, with Invoice Recurrence of each month.
Answer: A,D
NEW QUESTION 39
You need to create a purchase order for a thermal overload cooling fan for a refrigeration unit on the shop floor.
After creating a purchase order, what are the five steps, in sequence, for completing the order and receivingthe products? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION 40
Drag and Drop Question
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/install-field- service#download-the-field-service-mobile-app-on-a-phone-or-tablet
NEW QUESTION 41
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Preparation Resources
To be confident in your knowledge and skills thorough preparation is required. There are study materials one can refer to that will enhance the likelihood of passing the Microsoft test with ease and on the first attempt. So, the resources listed below can be found on the official vendor website and Amazon.
- If you have enough time and motivation for independent preparation, you can choose to use the Self-paced online training on the Microsoft Learn platform, which is designed to help every student who wants to fully master Microsoft Dynamics 365 applications. In this case, the whole learning path consists of two blocks. Thanks to the first one, you will learn the right steps to configure Dynamics 365 Field Service, which will save a lot of time for its implementation. And then, in the second block, you will learn how to manage scheduling options, customize the schedule board, use Resource Scheduling Optimization, and much more. The entire course takes place in a module format, each of which includes video lessons, exercises, and check tests. This way, you can work in your own mode without unnecessary haste.
- In addition, for anyone interested in delivering Field Service solutions for large-scale customers, Microsoft offers a three-day training program to prepare for the MB-240 exam under the guidance of expert instructors. So, the MB-240T00-A: Microsoft Dynamics 365 Field Service course will provide every candidate with the opportunity to learn everything they need to get the best score. In other words, you will gain hands-on experience with the key components involved in Field Service Implementations as well as the services and products that will be delivered to customers. Furthermore, you are guaranteed to be able to demonstrate an understanding of pricing options and how to utilize them in specific scenarios on the MB-240. In this way, the course syllabus is fully aligned with the exam topics, and the information provided in each of the 12 modules is completely credible and relevant to ensure that you achieve your goal.
- How I Passed MB-240: Microsoft Dynamics 365 Field Service Exam: Sure Shot Certification Tips by Empirical Matt Publications (Kindle Edition) is a resource you can rely on to get success on your first try. That's because it contains proven experience and the useful preparation methods of successfully certified persons in Microsoft Dynamics 365 Field Service technologies. Moreover, the contents of the book are in the form of an interview that helps you gain detailed recommendations regarding test procedures, registration, training, and effective exam passing. So, you can purchase it in the Kindle version just at $11.99 and get an efficient instrument to meet a situation head-on on the final test day.
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