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HP Selling HP BSM Solutions Sample Questions:

1. HP is the only vendor in the BSM market today that differentiates by providing a complete solution for predictive analytics. What is this solution called?

A) Service Intelligence Suite
B) SiteScope Intelligence Suite
C) Software Intelligence Suite
D) Synchronization Intelligence Suite

2. What is a CIO's primary responsibility?

A) providing performance test metrics that add value to the business
B) aligning IT Services with the business needs and goals of the company
C) providing in-depth Service Desk analytics
D) amortizing hardware expense costs

3. What is the BSM technology that supports Universal Event Correlation, consolidating all IT events into one place?

A) Testing as a Service (TaaS)
B) Diagnostics Heads-up Display (DHUD)
C) Automated Service Ticketing System (ASTS)
D) Run-time Service Model (RTSM)

4. Where would you find license SKU and pricing information for HP BSM Systems Management?

A) HP WW Product Promotions (link)
B) BSM datasheets
C) Pricing Guides on HP Partner Central
D) Sales Awareness Webinars

5. Which discovery question would you ask to an IT executive to uncover a Systems Management pain point?

A) How often do you update application revisions across your network?
B) What percentage of your IT budget goes toward managing the infrastructure versus innovation?
C) Have you experienced customer satisfaction issues for accessing your applications?
D) Do you have the ability to integrate fault, availability, performance, and configuration management?

Solutions: