BCS TM12 Exam : ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)

  • Exam Code: TM12
  • Exam Name: ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)
  • Updated: Jul 23, 2026
  • Q & A: 65 Questions and Answers

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Understanding functional and technical aspects of Test Management

The following will be discussed in BCS-TM12 exam dumps:

A Test Manager is not only communicating with people external to the department but an important part of a Test Manager's job is to communicate effectively within then testing group to pass on news, instructions, changes in priorities and other standard information that is imparted in the normal process of testing. A Test Manager may also communicate to specific individuals both up (upward communication) and down (downward communication) the management chain in the organization.

  • Estimate the value of testing based on cost of quality, along with other quantitative and qualitative considerations, and communicate the estimated value to testing stakeholders
  • Analyze, identify, and assess product quality risks, summarizing the risks and their assessed level of risk based on key project stakeholder perspectives
  • Analyze the stakeholders, circumstances, and needs of a software project or program, including the software development lifecycle model, and identify the optimal test activities
  • Describe how identified product quality risks can be mitigated and managed, appropriate to their assessed level of risk, throughout the lifecycle and the test process
  • For a given project, create an estimate for all test process activities, using all applicable estimation techniques
  • Understand and give examples of factors which may influence test estimates
  • Understand the factors required for successful use of distributed, outsourced, and insourced test team staffing strategies
  • For a given project, analyze project risks and select appropriate risk management options (i.e., mitigation, contingency, transference, and/or acceptance)
  • Define documentation norms and templates for test work products that will fit organization, lifecycle
  • Explain ways to manage the test management issues associated with experiencebased testing and non-functional testing
  • Explain the different ways that risk-based testing responds to risks
  • Give examples for each of the four categories determining the cost of quality
  • Give examples of different options for test selection, test prioritization and effort allocation
  • Explain, giving examples, different techniques for product risk analysis
  • Understand how software development lifecycle activities and work products affect testing, and how testing affects software development lifecycle activities and work products
  • Analyze given samples of test policies and test strategies, and create master test plans, level test plans, and other test work products that are complete and consistent with these documents
  • Analyze and report test results in terms of the residual risk, defect status, test execution status, test coverage status, and confidence to provide insight and recommendations that enable project stakeholders to make release decisions
  • Describe, giving examples, how test strategies affect test activities

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The price of the BCS-TM12 exam is $300 USD.

Understanding functional and technical aspects of Review

Test Managers may be responsible for their overall success, particularly with respect to testware products. In the wider context of software projects, however, this responsibility should be a matter of organizational policy. Given the possible widespread application of formal reviews across many disciplines, both before and within software projects, the responsible party may be a Test Manager, or a Quality Assurance Manager, or a trained Review Coordinator.

The following will be discussed in BCS-TM12 exam dumps:

  • Level of detail and quality of the test basis
  • The level of maturity of the test process and the organization itself (note that higher maturity may require a greater level of detail, or allow a lesser level of detail)
  • Level of testing
  • Certified Tester
  • Software development lifecycle in use
  • Metrics for Reviews
  • System/software complexity
  • Skills and knowledge of the test analysts
  • Project and product risk
  • Test management tool being utilized
  • Explain, using examples, the characteristics of a formal review
  • Analyze a project to select the appropriate review type and to define a plan for conducting reviews, in order to ensure proper execution, follow up, and accountability
  • Understand the key characteristics of management reviews and audits
  • Managing Formal Reviews
  • The relationship between the test basis, what is to be tested and how it is to be tested
  • Level at which test design and other test work products are to be specified and documented
  • Managing Reviews
  • Define process and product metrics to be used in reviews
  • Understand the factors, skills, and time required for participation in reviews
  • Availability of other project stakeholders for consultation
  • Management Reviews and Audits

Difficulty in writing BCS-TM12 Exam

The successful completion of the BCS ISTQB Certified Tester Foundation level and a minimum of three years testing experience is recommended. The Professional Certificate may also be helpful but is not required. Training with a BCS accredited training provider is recommended. Since candidates already have experience with software testing so they can easily understand the content and the syllabus for the exam. BCS-TM12 exam dumps and BCS-TM12 practice exams to revise the already discussed syllabus.

Reference: http://certifications.bcs.org/category/18219

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BCS TM12 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Standards and Legal Issues6%- Legal and Ethical Aspects
  • 1. Confidentiality and privacy
  • 2. Intellectual property
  • 3. Contract and liability
- Relevant Standards
  • 1. ISO/IEC 25010, 29119
  • 2. IEEE 829
Topic 2: People Skills and Team Composition12%- Communication and Negotiation
  • 1. Influencing and persuasion
  • 2. Stakeholder communication
  • 3. Conflict resolution
- Skills and Competencies
  • 1. Motivation and leadership
  • 2. Technical and soft skills
Topic 3: Improving the Testing Process12%- Process Improvement Models
  • 1. CMMI and ISO standards
  • 2. TMMi, TPI-Next, CTP, STEP
- Implementing Improvements
  • 1. Sustaining improvements
  • 2. Assessment and gap analysis
  • 3. Action planning and measurement
Topic 4: Reviews6%- Review Types and Processes
  • 1. Informal and formal reviews
  • 2. Review planning and follow-up
  • 3. Inspection and walkthrough
- Review Management
  • 1. Defect detection effectiveness
  • 2. Roles and responsibilities
  • 3. Metrics for reviews
Topic 5: Testing Process12%- Test Planning, Monitoring and Control
  • 1. Test estimation approaches
  • 2. Test progress monitoring and control
  • 3. Test planning principles
- Test Execution and Evaluation
  • 1. Exit criteria evaluation
  • 2. Test execution management
  • 3. Test closure activities
- Test Process Fundamentals
  • 1. Test process tailoring
  • 2. Test policy and strategy
  • 3. Test process alignment with lifecycle models
- Test Analysis, Design and Implementation
  • 1. Test condition and case design
  • 2. Test basis analysis
  • 3. Test environment and data preparation
Topic 6: Test Tools and Automation6%- Tool Selection and Implementation
  • 1. Tool classification and evaluation
  • 2. Risk of introducing tools
  • 3. Deployment strategy and ROI
- Test Automation Management
  • 1. Maintainability and sustainability
  • 2. Automation scope and objectives
Topic 7: Defect Management6%- Defect Reporting and Analysis
  • 1. Impact on quality and process
  • 2. Defect metrics and trends
- Defect Lifecycle
  • 1. Defect classification and attributes
  • 2. Defect workflow and states
  • 3. Root cause analysis
Topic 8: Test Management30%- Risk-based Testing
  • 1. Risk mitigation and contingency
  • 2. Risk identification and analysis
  • 3. Risk-based prioritization
- Test Planning and Estimation
  • 1. Estimation techniques: expert judgment, metrics-based
  • 2. Work breakdown structure
  • 3. Resource and schedule planning
- Test Organization and Team Management
  • 1. Test team structure and roles
  • 2. Competency development
  • 3. Communication and stakeholder management
- Test Monitoring and Control
  • 1. Test metrics and reporting
  • 2. Progress tracking and corrective actions
  • 3. Configuration management

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