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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is the impact of high group cohesiveness and well-defined performance norms on the productivity of a team?

A) The productivity of the team will improve slightly
B) The productivity of the team will remain as is
C) The productivity of the team will remain low
D) The productivity of the team will improve significantly

2. Which dimension of the Fiedler contingency model is associated with the degree of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?

A) Leader-member relations
B) Leader-member exchange
C) Task structure
D) Position power

3. What is an aspect of cross-functional teams that makes them difficult to manage?

A) It takes time to build trust and teamwork among people with different experiences and perspectives.
B) Cross-functional leaders prevent team members from making their own decisions.
C) Cross-functionality fluctuates too frequently.
D) Team leaders cannot ensure that team members are located in the same work unit.

4. What is a positive effect of a cohesive group?

A) Improving group productivity
B) Promoting value flexibility
C) Bringing heterogeneity to the process
D) Reducing group norm effect

5. Which characteristic describes an advantage of a virtual team as compared with other types of teams?

A) The greater opportunity for interaction helps increase rapport.
B) Virtual team members generally report greater satisfaction with the group interaction process.
C) Verbal and nonverbal communication cues are easier to understand within a virtual team.
D) People can work together who might otherwise not be able to collaborate on a work task.

Solutions: