WGU Operations-Management Exam : WGU Operations Management (C215, VDC2)

Exam Code: Operations-Management
Exam Name: WGU Operations Management (C215, VDC2)
Updated: Sep 13, 2026
Q & A: 72 Questions and Answers

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WGU Operations-Management Exam Syllabus Topics:

Section	Weight	Objectives
Capacity Planning and Facility Layout	15%	- Capacity Concepts 1. Capacity strategies and expansion 2. Design capacity, effective capacity, utilization - Layout Design 1. Location decision factors 2. Product, process, fixed-position layouts
Supply Chain and Inventory Management	20%	- Supply Chain Design 1. Logistics and distribution 2. Supplier relationships and tiers - Inventory Control 1. EOQ, reorder point, safety stock 2. Just-in-Time (JIT) and lean systems
Forecasting and Project Management	20%	- Demand Forecasting 1. Qualitative and quantitative methods 2. Error measurement and accuracy - Project Management 1. CPM/PERT, critical path analysis 2. Project lifecycle and scope
Quality Management Methods	25%	- Quality Tools and Techniques 1. Pareto charts, fishbone diagrams, flowcharts 2. Statistical process control and control charts - Total Quality Management (TQM) 1. Cost of quality 2. Principles and philosophies
Process Design and Analysis	20%	- Process Performance 1. Efficiency, productivity, cycle time 2. Bottleneck identification and management - Process Types 1. Product vs service processes 2. Line, batch, continuous, project processes

WGU Operations Management (C215, VDC2) Sample Questions:

Question #1

Why is kanban significant to the "pull" system?

A. It requires that all work items are sized the same.
B. It is a process that is only for support or maintenance.
C. It specifies the exact quantity of a product that needs to be produced.
D. It is a process that highlights the highest-performing organization.

Reveal Solution Discussion 0

Correct Answer: C 🗳️