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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. IBM Sterling OM provides a single order repository that enables a user tomodify, update or track all orders real-time for what type of channel?

A) Call Center
B) Field Sales
C) Any combination of channels.
D) Retail Store

2. How can you make Business flows configurable and adaptive in Order Management?

A) By doing a value chain analysis.
B) With customization.
C) With change request management.
D) By altering the process model.

3. Which of the following components is included in the standard IBM Sterling Order Management solution bundle?

A) Product Configurator
B) Pricing and Promotions
C) Reference:http://www.redbooks.ibm.com/redpieces/pdfs/redp4766.pdf(page 4, third last bulleted point on the page)
QUESTIONNO: 16
What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?
A. Sell on the web.
B. Sell across multiple channels.
C. Connect web and in-store experience.
D. Monitor all customer interactions.
D) Global InventoryVisibility
E) Marketing

4. What is a key marketing capability in the WebSphere Commerce platform?

A) Marketing analytics
B) Marketing experimentation (a/b testing)
C) Marketing resource management
D) Campaign planning

Solutions: