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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

Question 1

With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?

A. director of distributed systems
B. director of operations
C. director of mobile applications
D. director of service management

Question 2

What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?

A. Identifying competitors who are engaging with the customers.
B. Identifying the customers' pain points and their associated compelling events or manifestations.
C. Highlighting the customers' ITIL Service Management issues.
D. Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.

Question 3

What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)

A. operational and capital expense reduction
B. reduction in event rates
C. assured IT Infrastructure uptime
D. vendor and tool consolidation
E. return on investment
F. lowering total cost of ownership

Question 4

Due to which Operations Analytics feature does HP have a distinct market advantage compared to primary competitor products?

A. reporting
B. model driven solution
C. SaaS offering
D. robust API

Question 5

What does HP APM monitor across traditional, mobile, virtual, and cloud environments to keep the business healthy?

A. applications
B. internet connections
C. event logs
D. IT infrastructure

Solutions: