Avaya 74950X Exam : Avaya Oceana® Solution Integration Exam

  • Exam Code: 74950X
  • Exam Name: Avaya Oceana® Solution Integration Exam
  • Updated: Aug 10, 2026
  • Q & A: 65 Questions and Answers

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Avaya 74950X Exam Syllabus Topics:

SectionObjectives
Workflow and Orchestration- Interaction workflows
  • 1. Multichannel interaction handling
    • 2. Customer journey orchestration
      - Business logic handling
      • 1. Event-driven processing
        • 2. Routing rules and decision points
          Integration and Configuration- Configuration tasks
          • 1. Routing strategies and policies
            • 2. User and service configuration
              - System integration
              • 1. Integration with Avaya Aura components
                • 2. External CRM and third-party system integration
                  Monitoring and Troubleshooting- System monitoring
                  • 1. Health checks and diagnostics
                    • 2. Logging and performance monitoring
                      - Issue resolution
                      • 1. Common integration issues
                        • 2. Troubleshooting tools and methods
                          Avaya Oceana Architecture Overview- Core components and system architecture
                          • 1. Oceana platform components overview
                            • 2. Interaction routing and orchestration flow
                              - Deployment models
                              • 1. Cloud and hybrid deployment considerations
                                • 2. On-premises deployment concepts

                                  Avaya Oceana® Solution Integration Sample Questions:

                                  1. Which two key challenges need to be addressed In healthcare networks with emerging IoT solutions? (Choose two.)

                                  A) Overall IoT solution cost
                                  B) Bandwidth utilization of IoT devices
                                  C) Regulatory landscape Is extensive
                                  D) Increasing expectations on the patient experience


                                  2. When administrators deploy the Avaya Surge™ IoT solution using two EPS switches, in which mode do you need to configure the ERS switch ports?

                                  A) TagPvidOnly
                                  B) TaggedandUntaggall
                                  C) Untagandtagall
                                  D) UntagPvidOnly


                                  3. Which Avaya Surge™ view can be used to discover network elements such as ONA and other third party network devices?

                                  A) Device Tunnel view
                                  B) Network Discovery view
                                  C) Application Access view
                                  D) Network Topology Access view


                                  4. An administrator needs an easier solution to manage, secure, and monitor their network elements on a day-to-day basis.
                                  According to the functionality, which statement describes an Avaya Surge™ IoT solution?

                                  A) It makes the process of tightly securing and managing thousands of IoT devices.
                                  B) It Hosts a number of virtual machines which makes the traffic flow between devices easier.
                                  C) It hosts a series of servers which monitor and keep track of the data.
                                  D) It makes the process of managing devices and monitoring the credential easier for the administrator.


                                  5. Which statistical view provides Information logging about critical, high, and medium issues related to networked IoT devices?

                                  A) ONA Diagnostics port-let
                                  B) Server Status port-let
                                  C) Device Monitoring port-let
                                  D) Monitoring port-let


                                  Solutions:

                                  Question # 1
                                  Answer: B,C
                                  Question # 2
                                  Answer: B
                                  Question # 3
                                  Answer: A
                                  Question # 4
                                  Answer: D
                                  Question # 5
                                  Answer: A

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