Microsoft 70-404 Exam : TS: System Center Service Manager 2010, Configuring (available in 2010)

  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Aug 13, 2026
  • Q & A: 165 Questions and Answers

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Microsoft 70-404 Exam Syllabus Topics:

SectionObjectives
IT Service Management Processes- Change management workflows
- Incident management lifecycle
- Problem management processes
Configuration and Customization- Service level management configuration
- Workflows and automation rules
- Self-service portal customization
Integration and Operations- Integration with System Center components
- Data warehouse and reporting
- Monitoring and maintenance tasks
System Center Service Manager Architecture- Deployment topology and infrastructure planning
- Service Manager components and architecture overview
- Management packs and configuration model

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